Shipping Policy

This Shipping Policy explains how your order is processed and delivered. By placing an order on our website, you agree to the terms outlined below.

Order Processing Time

Orders are processed within 1 to 3 business days. Processing may take slightly longer during holidays or peak seasons. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery typically takes 7 to 14 days, depending on the buyer’s location. Shipping times may vary due to customs procedures, carrier delays, or local postal service conditions. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Costs, Taxes, and Duties

All shipping costs, taxes, customs fees, import duties, and any additional charges associated with international delivery are fully covered by us. You will not be required to pay any extra fees upon receiving your order.

Tracking Information

After your order is shipped, you will receive a tracking number. Tracking details may take 24 to 48 hours to update after the package is scanned by the carrier.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate. We are not responsible for delays or lost packages caused by incorrect or incomplete address information. If a package is returned to us due to an incorrect address, additional shipping fees may apply for resending.

Lost or Delayed Packages

If a package is delayed or appears to be lost, we will assist you in resolving the issue with the carrier. While we are not responsible for delays caused by shipping carriers, we will make every effort to help locate your order.

Damaged Packages

If your order arrives damaged, contact us within 48 hours of delivery and provide photos or a video of the damage. After reviewing the case, we will offer a replacement or a refund when appropriate.